limatoge Legal: Hak, Ruang Lingkup, dan Tanggung Jawab
This page sets out the legal framework that governs your use of limatoge — covering what applies to your account, what falls outside our scope, and how to raise a question when something is unclear. Access to limatoge is available where local law in Indonesia permits, and your use of the platform means you have read and accepted these terms as they stand today.
Account Access Policy
DANA · GoPay · Bank Transfer
Indonesia-Eligible Regions
Policy Contact via Live Chat
POSISI KEBIJAKAN KAMI
How Our Legal Policy Works for You
limatoge operates under a framework designed to be clear to every account holder in Indonesia. Our policy is written so you know exactly where you stand — what we collect, how we use it, and what choices you have at any point. When you create an account and connect a payment method such as DANA, GoPay, or Bank Transfer, you enter a relationship governed by these terms. We apply them consistently across all account actions, from wallet top-ups to support requests. The terms here are not separate from the experience; they are the foundation it runs on. If local law in your region changes how any clause applies to you, that clause adjusts accordingly — we do not claim legal certainty beyond what the current regulatory environment in eligible Indonesia regions allows. Any update to this policy is published on this page. The date of the last revision is shown at the foot of this section. We recommend checking back if you have been away from the platform for an extended period, since continued use after a policy update signals your acceptance of the revised terms.
DANA
DANA wallet transactions on your account are covered by these terms. Any dispute over a transaction should be raised via our support channels before contacting your payment provider.
GoPay
GoPay payments processed through your limatoge account are subject to the same policy scope. Records of each transaction are accessible in your account dashboard after login.
Bank Transfer
Bank Transfer deposits and withdrawals follow the verification steps shown in your account settings. Policy terms apply to all transfer records held on your account.
RUANG LINGKUP BERLAKU
What This Policy Covers and What It Does Not
Not every part of your limatoge experience falls under this single policy document. Some areas — like the game content supplied by our studio partners or third-party links you follow from our pages — operate under their own terms. Knowing the boundary helps you ask the right question to the right party, and saves time when something needs resolving.
Account Access
Login credentials, session security, and account-level actions such as updating your email or wallet details are fully within this policy's scope. Contact support if your access is disrupted or you suspect unauthorised use.
Transactions
All payment activity processed through DANA, GoPay, or Bank Transfer on your limatoge account is covered here. Records are retained and accessible via your account dashboard; we hold them in line with applicable Indonesia data retention requirements.
Site Content
Game titles, promotional display and lobby information shown on limatoge fall within our editorial scope. We maintain accuracy on our end; if you see something that looks incorrect, use the support chat to flag it.
Third-Party Services
External sites, studio provider platforms, or payment gateway interfaces you reach from limatoge have their own terms. Our policy does not extend to how those services handle your data once you leave our domain.
HAK PENGGUNA ANDA
Practical Steps Available Under This Policy
Your account is yours to manage. Under the terms that govern limatoge, you have concrete options to review what we hold, correct information that is out of date, and escalate a concern if a standard support response does not resolve it. Start with your account dashboard — transaction history, wallet records, and profile details are all visible there after login. If you need to correct something we hold, the account settings page is the first place to look; most updates take effect immediately. For anything that requires us to act on our end — removing a record, querying a transaction, or confirming what data is held — reach our support team via live chat or WhatsApp. When access or data rights depend on applicable local law, we will tell you which rule applies and what the next step is. You do not need to submit a formal letter; a support message with your account details is enough to open a review.
Review Your Records
Transaction history and account data are visible in your dashboard. Log in and open the account section to see what is held and when each entry was recorded.
Correct Account Details
Name, contact details, and linked wallet information can be updated directly in account settings. If a field is locked, contact support and we will guide you through the verification step required.
Raise a Policy Question
If a clause here is unclear or you believe something has been applied incorrectly to your account, send us a message via live chat. Quote the section and your account reference so we can respond with specifics.
Request a Support Escalation
When a first-contact reply does not resolve your concern, ask the agent to escalate. We track open cases and aim to follow up within the response window shown in your support thread.
JALUR KONTAK KEBIJAKAN
Reach Us About This Policy
Questions about your account terms, data held on file, or how a specific policy clause applies to your situation are best handled directly. Three contact paths are open to you — choose whichever fits your preference.
Live Chat
Open the chat icon on any limatoge page while logged in. Share your account reference and the specific policy question; our team will reply with a clear, account-specific answer.
WhatsApp
Send your question via our WhatsApp support line — the number is shown in your account help section after login. Useful if you prefer an async channel or are away from a browser.
Email
For written documentation of a policy discussion, use our support email address listed in your account settings. Email creates a reference trail that is useful for formal data or access requests.
KEAMANAN DAN DATA AKUN
How We Handle Data, Cookies, and Account Security
Account security and data handling are not afterthoughts here. We use standard industry encryption for data in transit between your device and limatoge, and session tokens are invalidated when you log out. Knowing the practical specifics helps you make informed choices about your account.
Data Retention
Account records — including transaction history linked to DANA, GoPay, or Bank Transfer — are retained for the period required under applicable Indonesia regulations. You can request a summary via support at any time.
Cookies
We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No advertising tracking cookies are placed without your acknowledgement. Cookie controls are in your browser settings.
Account Security
Your account is protected by password authentication and, where available, an additional verification step at login. If you notice unexpected account activity, contact live chat immediately and we will review the session log.
Policy Change Requests
To request a change to how your data is used, or to ask about removal where law permits it, contact us via email or live chat with your account reference. We will confirm receipt and state the applicable timeline.
PERTANYAAN UMUM LEGAL
Frequently Asked Questions About Our Legal Terms
Common questions about policy scope, your data, account access rights, and how to contact us when something needs clarifying.
Where can I find the current version of this policy?
This page at limatoge/legal/ always shows the current policy. The revision date is shown at the foot of the policy section. If you have bookmarked an older version, navigate directly to this URL to see what is in effect today.
Does this policy apply to my DANA and GoPay transactions?
Yes. All payment activity processed through DANA, GoPay, or Bank Transfer on your limatoge account falls within this policy. Records of those transactions are visible in your account dashboard after login, and any dispute should be raised with our support team first.
How do I request access to the data limatoge holds on my account?
Send a message via live chat or email from the address linked to your account, and include your account reference. We will confirm what data is held and provide it in the format permitted by applicable Indonesia law within the response window shown in your support thread.
Can I ask limatoge to delete my account data?
You can submit a deletion request via email or live chat. Where local law permits and no retention obligation applies — such as an open transaction record — we will process the request and confirm by email. We will explain any part of the request we cannot fulfil and the reason why.
What if I disagree with how a policy clause was applied to my account?
Contact support via live chat, quote the clause and your account reference, and ask for a review. If the first response does not resolve it, ask the agent to escalate the case. We keep an open record of escalated queries and follow up within the timeline shown in your support thread.
Is limatoge available in all parts of Indonesia?
Access to limatoge depends on local law and is available where local law in eligible Indonesia regions permits. If access restrictions apply in your area, the platform will display the relevant notice at the point of login. Policy terms apply only in regions where the service is accessible.
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