Mobile / Slots
At limatoge, how we handle your personal data is something we take seriously — from the moment you open an account to every transaction you make through DANA, GoPay, or Bank Transfer. This page explains what data we collect, why we collect it, and the choices available to you under this policy, with availability subject to local law and eligible regions.
When you create an account, we collect the registration details you provide — name, email address, and contact information. If you link a payment method such as DANA, GoPay, or Bank Transfer, we record transaction references to keep your wallet history accurate and to resolve any discrepancies you raise through support. We do not store your full payment credentials directly; those are handled through the payment channel you selected. We also collect activity data: which sections of the site you visit, how long a session runs, and which device type you used. This helps us keep the lobby experience consistent whether you are on a phone or a desktop. Cookies and similar technologies record session state so you do not need to re-enter your details on every visit — you can manage cookie preferences through your browser settings at any time. Data is retained for as long as your account remains active and for a defined period afterward, as required by applicable law in eligible regions. If you close your account, we will follow the retention and deletion steps described in the rights section below. Any question about what is stored against your account can be directed to our support team via live chat or email. We do not sell your personal data to third parties.
Transaksi DANA dicatat sebagai referensi riwayat dompet Anda, bukan sebagai data kredensial lengkap.
Referensi pembayaran GoPay tersimpan untuk keperluan rekonsiliasi akun, sesuai ketentuan yang berlaku.
Data transfer bank disimpan untuk verifikasi transaksi dan penyelesaian pertanyaan dukungan Anda.
This policy covers data we process directly through your limatoge account. It applies to account registration, wallet activity, and your interactions with our support channels — live chat, WhatsApp, and email. It does not extend to third-party services you access independently, including payment providers like DANA or GoPay, whose own privacy terms govern your relationship with them separately.
All data tied to your account login, session activity, and profile settings falls within this policy. You can review what is stored by contacting support or checking your account dashboard after login.
Deposit and withdrawal references processed through DANA, GoPay, or Bank Transfer are covered here. The payment provider's own policy governs data on their platform.
Game content delivered by studios in our lobby — including live tables and slot titles — does not involve additional personal data collection beyond standard session logging covered by this policy.
Links to external sites, payment gateways, and third-party tools are outside this policy's scope. We are not responsible for how those services handle your data once you leave our platform.
You have concrete options when it comes to the data we hold. Reviewing your account records is straightforward: log in, open the account dashboard, and the transaction and profile history shown there reflects what we store. If anything looks incorrect — a name, an email address, or a contact detail — you can update most fields directly from the settings page. For changes that require verification steps, our support team via live chat is the fastest path. If you want to request deletion of your account and associated data, contact us through email or live chat and our team will walk you through the process and the retention period that applies under local law. We will confirm each step in writing so you have a record of the request. For any question that is not resolved through the dashboard or standard support channels, the contact details in the support section below apply.
Log in and open your account dashboard to see the profile details and transaction records we hold against your account.
Most profile fields — email, contact number, and display name — can be edited directly from the settings page inside your account.
Reach our support team via live chat or WhatsApp to ask about specific data points, request a correction, or query a transaction reference.
Send a deletion request by email or live chat. We confirm each step and apply the retention period required under applicable local law before closing the record.
If you have a question about this policy, want to know what data we hold, or need to raise a concern, these are the contact paths available. Pick the channel that suits your situation — live chat for quick clarifications, WhatsApp for follow-up on an open request, or email for a written record of your query.
Open live chat from the account dashboard for real-time help with privacy questions, data corrections, or account-related concerns.
Send a message via WhatsApp to follow up on an existing data or privacy request. Keep the request reference from your previous contact handy.
For written requests — including deletion or formal data queries — email is the right channel. We respond with a confirmation and reference number for your records.
The data stored against your account — login credentials, wallet references, and session history — is held on systems with access controls that limit who can view or modify it. Account authentication uses credential checks each session, and any suspicious login attempt is flagged for review. We do not share your personal data with third parties for marketing purposes, and we do not sell account data.
Account login is protected by credential verification on every session. If you suspect unauthorized access, contact support via live chat immediately to secure the account.
Session cookies keep your account state between pages. You can clear or restrict cookies through your browser at any time — the site will still work, but you may need to log in again.
We retain account data for the period your account is active and for the duration required under local law afterward. Deletion requests are processed in writing with a confirmation step.
If this policy changes in a meaningful way, we will update the page and note the revision date at the top. The current version is always what applies to your account.
These are the questions we receive most often about this policy. If yours is not listed, live chat or email will get you a direct answer.
We collect the registration details you submit — name, email, and contact information. Once you add a payment method like DANA or GoPay, we store transaction references to keep your wallet history accurate. We do not store full payment credentials.
Yes. Log in and open your account dashboard — the profile details and transaction history shown there reflect what we hold. For a more detailed data summary, contact our team via live chat or email and we will respond with the records on file.
Most profile fields can be updated directly from the settings page inside your account. For fields that require verification — such as a linked payment method — contact support via live chat and the team will walk you through the correction steps.
Send a deletion request via email or live chat. We confirm receipt, explain the retention period that applies under local law, and process the deletion. You will receive written confirmation at each step so you have a record of the request.
We do not sell your personal data. We do not share it with third parties for marketing purposes. Payment transaction references pass through the payment channel you selected — DANA, GoPay, or Bank Transfer — and those providers' own privacy terms apply to data on their platforms.
Cookies maintain your session state so you stay logged in between pages. You can manage or clear cookies through your browser settings at any time. If you restrict cookies, the site continues to work but you may need to log in again on each visit.